Privacy Policy

1. Introduction

This website is operated by Grow Ahead Pty Ltd, trading as Liquor Basket Australia (“we”, “us”, “our”). We are committed to protecting your privacy and handling personal information in a transparent, secure, and lawful manner.

Website Clarification

This website references multiple entities for informational purposes:

  • Grow Ahead Pty Ltd – parent company based in Australia

  • Liquor Basket Australia – trading name of Grow Ahead Pty Ltd

  • Liquor Basket India – a separate and independent company registered in India

There is no ownership, legal, or operational connection between Grow Ahead Pty Ltd / Liquor Basket Australia and Liquor Basket India. Any reference to Liquor Basket India is informational only.

2. Legal Compliance

We comply with applicable privacy laws, including:

  • Australian Privacy Act 1988 (Cth) and Australian Privacy Principles

  • Indian Digital Personal Data Protection Act (where applicable)

3. Information We Collect

Personal Information

  • Name, email address, phone number

  • Company name and job title

  • Business address

  • Identification or trade documentation (when required)

  • Communications and enquiries

Business & Trade Information

  • Order details

  • Export/import documentation

  • Shipping details

  • Payment and billing information

Technical & Website Data

  • IP address and device information

  • Browser type and approximate location

  • Cookies and analytics behaviour

4. How We Collect Information

We collect information when you:

  • Submit enquiries or forms

  • Register as a supplier or trade partner

  • Request quotes or trade information

  • Subscribe to updates

  • Browse our website

  • Communicate via email or phone

  • Enter into contracts with us

5. Why We Collect Information

We use information to:

  • Respond to enquiries and manage relationships

  • Process orders and logistics

  • Meet compliance and regulatory requirements

  • Improve our services and website

  • Send marketing communications (with consent)

  • Fulfil legal obligations

6. Cookies & Tracking Technologies

We use cookies to:

  • Understand website usage

  • Improve user experience

  • Remember preferences

  • Run analytics

  • Maintain site security

You may disable cookies in your browser settings, though some features may not function properly.

7. Disclosure of Information

We may share information with trusted third parties such as:

  • Freight and logistics providers

  • Customs brokers

  • Payment processors

  • IT and hosting providers

  • Legal and compliance advisers

  • Government authorities (when required by law)

We do not sell personal information.

8. International Transfers

Information may be transferred outside Australia (including India and other jurisdictions) for legitimate business operations. We take reasonable steps to ensure safeguards are applied.

9. Data Security

We implement reasonable protection measures including:

  • Secure servers and access controls

  • Encryption where appropriate

  • Staff confidentiality obligations

  • Secure document handling

No system is completely secure, and absolute security cannot be guaranteed.

10. Data Retention

We retain personal information only as long as necessary to:

  • Fulfil business purposes

  • Meet legal obligations

  • Resolve disputes

11. Use of the Website by Minors

This website is not intended for individuals under the age of 18 or as restricted by applicable laws.

12. Your Rights

You may:

  • Request access to your information

  • Request corrections

  • Withdraw marketing consent

  • Request deletion where legally permitted

Contact us via our Contact Us page to exercise these rights.

13. Third-Party Links

We are not responsible for privacy practices of third-party websites linked from this site. Access to external websites is at your own risk.

14. Updates to this Policy

We may update this Privacy Policy at any time. Changes take effect immediately upon posting. Continued use of the website constitutes acceptance of updates.

15. Contact Us

Grow Ahead Pty Ltd

Australia Office

10 Miami Avenue
Woy Woy, NSW 2256, Australia
📧 nelson@growahead.com.au
📞 +61 416 655 994

Goa Office

Office No. 5, Mary’s Abode Building
Shirvoden, P.O. Navelin
Margao, Salcete, Goa – 403707, India
📧 operations@liquorbasket.in
📞 +91 74998 27611

Mumbai Office

No. 201, Sri Herambh Co-operative Housing Society Ltd
Mahatma Phule Road, Mulund East
Mumbai – 400081, India
📧 purchase@liquorbasketaustralia.com.au
📞 +91 85910 65013